Terms of service

Terms of Service

Effective Date: 27 June 2026

Welcome to Lunère. By accessing or using our website, you agree to these Terms of Service. If you do not agree with these terms, please do not use our website.

1. General

By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.

We reserve the right to update or modify these Terms at any time without prior notice.

2. Products & Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However, errors may occasionally occur.

We reserve the right to:

Correct pricing or description errors.
Modify or discontinue products without prior notice.
Limit or refuse any order at our discretion.

3. Orders

After placing an order, you will receive an order confirmation email or message.

Receiving an order confirmation does not guarantee acceptance of your order. We reserve the right to cancel any order due to:

Product unavailability
Pricing errors
Suspected fraud
Payment issues
Incorrect customer information

If payment has already been made, the amount will be refunded.

4. Payments

We accept secure payment methods available on our website.

Orders will only be processed after successful payment confirmation, except for Cash on Delivery orders where applicable.

5. Shipping & Delivery

Estimated delivery times are provided for convenience only and may vary depending on location, courier services, weather conditions, or unforeseen circumstances.

Lunère is not responsible for delays caused by third-party shipping partners.

6. Returns & Refunds

Our Return & Refund Policy forms part of these Terms of Service. Please review it before making a purchase.

7. Intellectual Property

All website content, including:

Logo
Brand name
Images
Graphics
Product descriptions
Text
Design

is the property of Lunère and may not be copied, reproduced, distributed, or used without our written permission.

8. User Responsibilities

You agree not to:

Use the website for illegal activities.
Attempt unauthorized access to our systems.
Upload harmful software or malicious code.
Provide false or misleading information.

9. Limitation of Liability

To the maximum extent permitted by law, Lunère shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

10. Privacy

Your use of this website is also governed by our Privacy Policy.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in Rampur, Uttar Pradesh, India.